Terms and Conditions

By purchasing The Weight Loss Mindset®, you agree to the following terms below:

The Weight Loss Mindset™ is not intended as a treatment or cure for any formal illness or other medical or psychiatric condition. This program is not meant as a substitute for any psychological or psychiatric care a customer may need. Instead, the proper live medical and/or mental health professional should be sought out as needed for any necessary care.

Finally, only follow and utilize the ideas and exercises in the An Intelligent Approach to Losing Weight© and Emotional Eating Busters© ebooks after correlating with and deferring to any relevant medical or psychiatric professional you may require-depending on your individual needs, risks, and circumstances. It is highly recommended that you meet with a qualified and relevant physician and mental health professional as you utilize the resources of your ebooks. The same applies to your 8 hypnosis sessions as well. Consult with professionals, be practical, and exercise caution, common sense, and moderation.

The Weight Loss Mindset’s™ refund policy generally mirrors the refund policy of its payment processing company, ClickBank™. In sum, The Weight Loss Mindset™ and ClickBank™ will allow for a full refund if the customer can demonstrate that their charge for Weight Loss Mindset program has been unauthorized in some manner. Furthermore, if The Weight Loss Mindset™ program is structurally defective at shipment, a free replacement will be granted and mailed out within 3-5 business days after the initial program is returned. Any such refund or replacement requests need to be made within 60 days of the date of purchase.

Otherwise, when receiving a refund request for any other reason within 60 days of purchase, ClickBank™ will initially refer the requesting customer back to The Weight Loss Mindset™ for customer service. This customer service by Dr. Gilchrist and associates will work to address and resolve any customer concerns/issues and help the customer make the best use of The Weight Loss Mindset™. If needed, any refund requests made after the efforts of this customer service will then be made by Dr. Gilchrist to ClickBank™ in behalf of the customer. ClickBank™ will ultimately decide to issue or decline the refund request at that point. Ultimately, all refunds will be issued at the complete discretion of The Weight Loss Mindset™ and then finally, ClickBank™. ClickBank™ aims to promote satisfied customers through quality products and strong customer service, with refunds being issued only as a final resort.

Accordingly, the complete, official refund policy of ClickBank™ (and The Weight Loss Mindset™) is as follows:

Our return policy for all ClickBank™ products is as follows:

ClickBank™ will, at its discretion, allow for the return or replacement of any product within 60 days from the date of purchase. For recurring billing products, returns for more than one payment may be provided if requested within the standard 60 day return period.

When a customer reaches us by phone or email, our first response is to assist in getting technical support or customer service for the customer for the product that they purchased. However, in some cases a product may be unsatisfactory to the customer for reasons completely beyond our control, in which case a return or a cancellation may be processed.

If a customer requests a return, the money for the requested transaction is refunded back to the customer. If the return is for a recurring billing product, then the return policy allows for the most recent payment to be returned. Multiple payment returns can be provided as long as they are within ClickBank™’s Return Policy. A return on a recurring billing product will also result in a cancellation.

If customers request a cancellation for their recurring billing product, no future rebills will be charged to their account. Cancellation will not generate a return – it will only stop any future rebills.

Customers requesting a return after 60 days will be directed to the vendor for technical support or customer service. Vendors may request a return, on behalf of customers, of any purchase up to 90 days after the date of the ClickBank™ customer’s purchase.

Returns will only be credited back to the account used to make the original purchase. If the original account has been closed, the purchase is not eligible for return.

When a sale is returned, the customer receives a 100% refund. Payouts from that sale are debited back out of the corresponding vendor and affiliate accounts.

Our vendors are not permitted to make any guarantee that conflicts with our return policy. If you find a product sold through ClickBank™ with any warranty that conflicts with our return policy, please bring it to our attention so that we can take corrective action.

ClickBank™ has every incentive to keep customers happy by providing quality products and service. To ensure customer satisfaction, ClickBank™ reserves the right to reverse a sale, including but not limited to the following:

  • If the customer provides a valid reason for requesting a return within 60 days of purchase;
  • If the vendor of the product requests a return on the customer’s behalf within 90 days of purchase if our customer service team confirms there is a valid reason for the return;
  • If the customer provides a valid report that the charge was fraudulent or unauthorized;
  • In order to comply with credit card industry rules, ACH industry rules, PayPal terms of service, U.S. law, and requests from verified US judiciary or law enforcement agents; or
  • For any other reason ClickBank™ deems appropriate.
  • The customer may cancel a recurring billing subscription products at any time. A cancellation means that no future rebills are charged to the customer’s account. The cancellation of a recurring billing product does not generate a refund.

Customers requesting serial or repeated returns may be blocked from making further purchases.

This Return and Cancellation Policy is part of, and incorporated within, the ClickBank™ Client Contract. As a condition of registering with ClickBank™ and using the ClickBank™ Services, you expressly acknowledge that you have read and understood this Return and Cancellation Policy and you agree to be bound by the terms and conditions contained within. If at any time you disagree with this Return and Cancellation Policy or any part of it, your sole remedy is to cease all use of the ClickBank™ Services and terminate your account. Please note, however, that any transactions which occurred prior to the date of such termination shall be governed and controlled in full by the terms of this Return and Cancellation Policy.

(Source: http://www.ClickBank™.com/return_policy.html)